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Forum issue index · version-specific

High CPU load causes call distortion

A reported VICIdial support issue requiring a version-matched check.

Detailed solution

  1. Step 1Use one approved test, or a read-only aggregate report. Record the exact time and affected scope before changing anything.
  2. Step 2Record the VICIdial, Asterisk and OS versions; reproduce only in a lab or approved test scope; then apply the exact owner-approved correction for that build.
  3. Step 3Compare the before-and-after result using the same filters and time window; retain the evidence and rollback if the result changes unexpectedly.

Do not do this

Do not copy an old forum command into production or make several configuration changes at once.